Records And Information Management

Offsite Records Storage

Preserve and protect your records in highly secure and compliant facilities.

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Trust the records and information management (RIM) experts

Records and information are the lifeblood of any organisation. Managing and protecting these valuable assets is a must.

Iron Mountain’s RIM professionals will work with you to identify records for relocation to our secure off-site records storage facilities, where they’ll be tagged and classified using your own terminology, tracked with RFID labels, and made available on our intuitive Iron Mountain Connect™ web portal, so you quickly locate and retrieve your information as needed.

The Proof is in the Building

Iron Mountain Records Centres adhere to key facility requirements for:

  • Security. Inclusive of construction, perimeter security, entry security, interior security and security planning.
  • Fire Safety. Preventative measures with proven fire-safe construction and dependable water supplies.
  • Environmental Controls. Comprehensive environmental conditions that safeguard your records from the elements.

Consistent Chain of Custody

Iron Mountain has developed proven workflows to deliver the highest level of security and accuracy. Plus, our InControl® solution protects information in transit with patented security features and tracking.

People You Can Trust

Iron Mountain adheres to strict security requirements. We conduct rigorous background checks, employee screenings and formalised training to ensure the highest standards of security are maintained when protecting and storing records.

Offsite Doesn’t Mean Offline

The Iron Mountain Connect™ Records Management application provides online management of your boxes and files, including metadata, searching, tracking and processing of service requests. With just a few clicks, you can search through your offsite inventory, locate what’s required to satisfy an internal or external request and arrange for it to be quickly scanned or delivered by one of our vetted and trained employees. You can free-up valuable real estate and staff by moving boxes and files to Iron Mountain—without sacrificing visibility to your information assets. And you’ll have rapid access to high-activity files using our Open Shelf File Storage solution.

Storage designed for your needs

Specialized storage

If you have specialised storage needs, such as preserving larger volumes of records or materials that require special environmental controls, Iron Mountain can design and create a customised vault to meet your specifications.

Features include:

  • Climate-controlled storage for materials that require definitive environmental and relative humidity specifications.
  • Separate vault storage for film, magnetic and mixed media to prevent cross contamination.
IM employee with a cart of IM boxes in warehouse

Project services

When it comes to implementing one-time, periodic or on-going projects, Iron Mountain’s records management professionals have the expertise you need. The project team acts as a seamless extension of your organisation and can manage the projects from start to finish, allowing your staff to better manage their time and resources.

Here are some of the ways we can help you:

Inventory relocation services.

Iron Mountain specialists can purge, pack and provide point-to-point transfer of carton and files from your facility to Iron Mountain Record Centres. We can pack your records into standard Iron Mountain RFID-ready storage cartons and collect metadata to describe box contents; with an option to individually list each file in the carton.

File indexing

The Iron Mountain data entry team can capture file-specific descriptions to help manage your inventory at the file-level.

Transmittal preparation for cartons.

We can review carton contents and capture associated metadata. This information makes it easier for you to find the documents you need, when you need them.

Office consolidations/ relocations.

You can improve real estate use by freeing up valuable space that is currently occupied with file rooms and records storage. Iron Mountain can assist by helping you identify the records that can be relocated to an Iron Mountain facility.

Open shelf consolidations.

Without regularly scheduled purging and shifting, your file room will quickly outgrow capacity. Iron Mountain’s project team can perform selective purges to ensure your program remains up-to-date.

Inventory audit services.

It is important to know what inventory you have so that you can respond to discovery or other events. Iron Mountain Audit Services provides dedicated space in our Records Centres for conducting audits. Along with space, we can help inventory your cartons, prepare files and provide support for material handling.

Document recovery services.

Iron Mountain can clean and restore information assets that have been damaged by natural and man-made disasters, contaminants, dust, mold, water or animal infestation.

portrait of IM worker with files
Why work with Iron Mountain?

Why Iron Mountain?


We have the experience and expertise to streamline your business while keeping your customers’ data safe—and secure. We are especially proud to partner with organisations like yours. Together, we elevate the power of your work.


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