Customer Profile

Emerging law firm

Challenge

Space and cost savings. Compliance with federal data protection laws. Timely delivery. Synchronicity with existing filing structure.

Solution

Highly secure, turnkey document management solution encompassing storage, indexing, archival, retrieval, delivery, tracking and, finally, destruction. Detailed audit reports in accordance with industry legislation.

Functional Details

GPS, alarm-equipped transport vehicles. Climate-controlled facility with air filtration, fire suppression and security measures, including but not limited to perimeter protection; lighting and alarms; biometric access; closed-circuit television (CCTV) and digital video recording (DVR).

Results

  • Security – Global security facility standards. Stringent operating procedures.
  • Efficiency – Dramatically reduced costs to physically store and maintain archives on site in such a secure manner.
  • Customer Satisfaction – Customer-focus, personal service. Rapid access to case information via email or fax with online activity history.
  • Sustainability – 100% compliance with all provisions of the Data Protection Act. Secure destruction and recycling of expired materials.